Also,the Cookshacks were designed to work with wood CHUNKS,altho there are a couple applications like cold smoking,very short cooks like 30-40 mins that chips might be used.
The new owners sections of the forum will provide a world of info to get you started on the right foot.
Also, I find if ya wanna just get a good dose of smoke on raw chicken parts or steaks or whatever before grilling, nice dry chips work well for a few minutes, just hot enough to smoke.
Soaking wood is a bad thing that most people have never heard of.
It keeps the wood from burning, makes it smolder. Smoldering gives you a very impure burn and the smoke has more of a bitterness too it that what you get from a clean smoke.
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